Privacy policy

Last Updated: September 9, 2026

Avenorivella respects your privacy and is committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains how we may collect, use, disclose, and protect information in connection with your use of our store.

1. Information We Collect

Depending on how you interact with our store, we may collect information such as:

Name
Billing and shipping information
Email address
Telephone number when provided
Order information
Payment-related information necessary to process transactions
Customer service communications
Device, browser, and technical information
Information collected through cookies and similar technologies

We do not need to receive or store your complete payment card information directly when payment processing is handled by an authorized payment provider.

2. How We Use Information

We may use personal information to:

Process and fulfill orders
Provide shipping and delivery services
Process refunds, returns, and exchanges
Respond to customer inquiries
Provide order updates
Prevent fraud and unauthorized transactions
Maintain and improve our store
Comply with applicable laws and legal obligations
Provide customer support
Send marketing communications where permitted and where appropriate consent has been obtained

3. Payment Processing

Payments may be processed through Shopify and/or third-party payment providers.

Payment providers may process information according to their own privacy policies and applicable laws.

We do not request customers to provide complete payment-card information through ordinary customer service email.

4. Cookies and Similar Technologies

Our store may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand website usage
Improve store performance
Support analytics and marketing activities where permitted

You may be able to control cookies through your browser settings.

5. Service Providers

We may share information with service providers that help us operate our store, process payments, fulfill orders, provide shipping services, provide technology services, prevent fraud, or provide customer support.

These service providers may only receive information reasonably necessary for the services they provide.

6. Legal Requirements

We may disclose personal information where reasonably necessary to:

Comply with applicable law
Respond to lawful requests
Protect our legal rights
Prevent fraud or abuse
Protect customers, our business, or others

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, complete transactions, maintain appropriate business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including rights to access, correct, delete, or restrict certain uses of your information.

To make a privacy-related request, contact:

EllianaCluckey634869@hotmail.com

We may need to verify a request before processing it where permitted or required by applicable law.