Shipping policy

Last Updated: September 9, 2026

Avenorivella aims to provide clear and transparent shipping information so customers can understand the expected fulfillment and delivery timeframe before placing an order.

1. Processing Time

Orders are generally processed after payment has been successfully confirmed.

Processing may take additional time during periods of high order volume, holidays, inventory adjustments, or other operational circumstances.

Customers will receive applicable order and shipping updates when available.

2. Shipping Methods and Estimated Delivery

We currently provide the following standard shipping options:

Standard Shipping — 7–15 Business Days

Estimated delivery time:

7–15 business days

This estimate generally includes the transportation period after the order has entered shipment.

Extended Standard Shipping — 15–30 Business Days

Estimated delivery time:

15–30 business days

This option may be used for products, destinations, or fulfillment routes requiring additional transportation time.

3. Overall Delivery Window

Depending on the product, destination, inventory availability, carrier conditions, customs processing, and other circumstances, some orders may require additional time.

Our general delivery expectation is approximately 7–30 business days.

Delivery estimates are not guaranteed delivery dates.

4. Tracking Information

Where tracking is available, tracking information may be provided after the order has been dispatched.

Tracking information may take some time to become active after the carrier receives and scans the shipment.

Customers should use the tracking information provided to monitor delivery progress.

5. Shipping Delays

Delivery times may be affected by circumstances outside our reasonable control, including:

Carrier delays
Severe weather
Customs processing
Public holidays
Transportation disruptions
Incorrect or incomplete shipping information
High seasonal shipping volume
Other unforeseen logistical circumstances

If we become aware of a material fulfillment delay affecting your order, we will make reasonable efforts to communicate the relevant update.

6. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an order cannot be delivered because the address provided by the customer is incorrect or incomplete, additional shipping or reshipment costs may apply where permitted by law.

7. International Shipping

Where international shipping is available, delivery may be affected by customs procedures, import requirements, local regulations, and carrier operations.

Customers may be responsible for applicable customs duties, taxes, or other import charges where required by the destination country.

Any such charges are determined by the relevant authorities and are outside our control.