Terms of service

Last Updated: September 9, 2026

Welcome to Avenorivella.

By accessing or using our website, placing an order, or purchasing products through our store, you agree to these Terms of Service.

Please read these Terms carefully before using our website.

1. General Conditions

Avenorivella operates an online retail store offering products for purchase through our website.

By using our website, you confirm that you have the legal capacity to enter into these Terms or that you are using the website with the involvement of a parent or legal guardian where required by law.

We reserve the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including where we identify suspected fraud, unauthorized activity, pricing errors, or other legitimate concerns.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, availability information, and pricing.

However, minor differences in color, appearance, packaging, or presentation may occur due to screen settings, manufacturing variations, or packaging updates.

Customers should review the product information provided on the applicable product page before purchasing.

3. Pricing and Availability

Prices and product availability may change without prior notice.

We make reasonable efforts to keep product information accurate.

If a material pricing, availability, or product information error affects an order, we may contact the customer before fulfillment to discuss an appropriate resolution.

4. Orders

After an order is placed, you may receive an order confirmation by email.

An order confirmation acknowledges that we have received your order and does not necessarily guarantee that the order has been shipped.

We reserve the right to cancel an order where reasonably necessary, including situations involving suspected fraud, inaccurate pricing, inventory issues, or fulfillment limitations.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

5. Payment

Payments are processed through available payment methods supported by our store.

You agree to provide accurate billing and payment information.

We may use payment processors and fraud-prevention services to securely process transactions and identify potentially unauthorized activity.

6. Shipping

Shipping and fulfillment information is provided in our Shipping Policy.

Customers should review the estimated delivery timeframe before completing a purchase.

Delivery estimates are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Our standard return period is 30 days from delivery, subject to the conditions described in that policy and applicable law.

8. Customer Responsibilities

You agree to:

Provide accurate order and contact information.
Provide a valid shipping address.
Review order details before completing checkout.
Use the website for lawful purposes.
Not interfere with the operation or security of the website.
Not engage in fraudulent transactions or payment abuse.

9. Intellectual Property

Unless otherwise indicated, the website's original content, design, text, graphics, and other materials are owned by or used lawfully by Avenorivella or its applicable licensors.

You may not reproduce, distribute, modify, or commercially exploit website content without appropriate authorization.

We do not claim ownership of third-party trademarks, brands, or copyrighted materials that may appear in product information or other content where such references are legitimately necessary.

10. Third-Party Services

Our store may use third-party services for payment processing, analytics, website functionality, shipping, fulfillment, fraud prevention, or other operational purposes.

Use of such services may be subject to the third party's own terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Avenorivella will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.